Refund policy

Return & Refund Policy

At Glamora, we want you to be happy with your purchase.

Returns

You can request a return within 7 days of receiving your order if the product is:

  • Damaged or defective

  • Incorrect item received

  • Unused and in its original condition and packaging

Items that have been used, washed, damaged by the customer, or are missing their original packaging may not be eligible for return.

Refunds

Once we receive and inspect the returned item, we will notify you about the approval of your refund.

Approved refunds will be processed through the original payment method or another mutually agreed method.

Exchange

If you receive a damaged, defective, or incorrect product, we can offer an exchange subject to product availability.

Return Shipping

If the return is due to a damaged, defective, or incorrect product, Glamora will cover the return shipping cost.

For other returns, the customer may be responsible for the return shipping charges.

Contact Us

For any return or refund request, please contact us through our store's contact information and provide your order number and details of the issue.

Glamora reserves the right to review and approve return or refund requests according to this policy.